Privacy Policy
Last updated: July 4, 2026
1. Introduction
This Privacy Policy explains how 5ServerForge ("we", "us", or "our") collects, uses, stores, and protects your personal information when you use our website, services, and the 5ServerForge agent software. By using 5ServerForge, you agree to the practices described in this policy.
2. Information We Collect
We collect the following types of information:
- Account Information: When you sign up, we collect your email address, name, and any other information you provide during registration.
- Server Data: The 5ServerForge agent running on your server sends information to our dashboard to display your server configuration, vehicle files, scripts, and other server metadata. No raw player data or personal information from your FiveM server is collected.
- Usage Data: We collect information about how you interact with our dashboard, including pages visited, features used, and diagnostic logs.
- Billing Information: If you subscribe to a paid plan, our payment processor (Stripe) handles your payment details. We do not store full credit card numbers.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the 5ServerForge service and dashboard.
- Authenticate you and manage your account and community access.
- Process payments and manage your subscription.
- Communicate with you about service updates, security alerts, and support requests.
- Improve our services and develop new features.
- Detect and prevent fraud, abuse, or security issues.
4. Data Storage and Security
We take reasonable measures to protect your data. Account and dashboard data is stored in secure cloud infrastructure with access controls and encryption in transit. The 5ServerForge agent on your server connects securely to our backend. You are responsible for keeping your server and agent token secure.
5. Sharing Your Information
We do not sell your personal information. We may share data only in the following limited circumstances:
- Service Providers: We use third-party providers (such as Stripe for payments and cloud hosting services) who are bound by confidentiality obligations.
- Legal Requirements: We may disclose information if required by law, court order, or governmental request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
6. Your Rights
Depending on your location, you may have rights regarding your personal data, including:
- Accessing the personal information we hold about you.
- Requesting correction or deletion of your data.
- Withdrawing consent for certain data processing.
- Requesting a copy of your data in a portable format.
To exercise these rights, contact us at the email provided below.
7. Cookies and Tracking
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how you use our dashboard. You can control cookies through your browser settings.
8. Data Retention
We retain your account information for as long as your account is active or as needed to provide services. If you delete your account, we will remove your personal data within a reasonable timeframe, except where retention is required for legal or security purposes.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the dashboard. Continued use of 5ServerForge after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
info@workforgedev.com